Terms of Use

Last Revised: September 1, 2026

Welcome to Eunoieuon. This online e-commerce site and its associated features (collectively, the "Site") are operated and owned by HONG KONG YCLOUND LIMITED. These Terms of Use dictate the legally binding rules for accessing and using our web store. Any order placed for products across our Kitchenware, Tableware, and Food Storage categories is simultaneously governed by our standard Sales and Purchase Terms.

By entering, browsing, or purchasing items through this Site, you confirm your acceptance of these operational provisions. If you do not agree with any portion of these conditions, please terminate your usage of our Site immediately.

1. User Account Integrity & Information Accuracy

When placing orders or registering on our platform, you warrant that all contact details, shipping addresses, and payment information provided are accurate, active, and complete. It is your sole responsibility to review and update your account records promptly to enable proper order fulfillment.

2. Privacy Policy Integration

Personal data collected during your site visits is processed in strict compliance with our separate Privacy Policy. By interacting with our online shop, registering an account, or communicating with client service, you acknowledge and consent to our standard data handling protocols.

3. Intellectual Property Rights & Usage Restrictions

All assets published on Eunoieuon—including text content, product photography, interface graphics, brand emblems, web code, and overall design layout—are the exclusive intellectual property of HONG KONG YCLOUND LIMITED or its content licensors, protected under domestic and international copyright laws.

We grant visitors a limited, non-transferable, revocable license for personal, non-commercial browsing. Users are strictly prohibited from engaging in the following actions:

  • Copying, scraping, or redistributing store materials for commercial gains or competitive endeavors.
  • Employing framing tech, site mirroring, or creating derivative works based on our digital design.
  • Transmitting harmful code, computer viruses, or malicious scripts to disrupt our server networks.
  • Using automated data scrapers, bots, or extraction software to collect product specs or customer records.
  • Intentionally overloading or causing performance degradation to our hosting infrastructure.

We reserve full authority to block access, revoke permissions, or delete accounts upon detecting any unauthorized user activities.

4. Customer Reviews & Shared Content

Any feedback, product ratings, text reviews, or media uploaded to our Site must be truthful, non-defamatory, and compliant with governing laws. Impersonation or the use of misleading email addresses during content submission is prohibited.

By submitting material to our platform, you grant Eunoieuon a non-exclusive, worldwide, royalty-free, perpetual right to utilize, display, modify, and reproduce your submitted content across our commercial and operational channels without compensation.

5. Third-Party Web Links

Our web store may incorporate links leading to independent third-party websites. Eunoieuon maintains no control over, and accepts no liability for, the content, security practices, or policies of these external platforms. Interacting with third-party sites is done entirely at your own risk.

6. Disclaimer of Express and Implied Warranties

UNLESS EXPLICITLY STATED OTHERWISE, EUNOIEUON PROVIDES THIS DIGITAL PLATFORM AND ALL OFFERED GOODS ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO FITNESS FOR A SPECIFIC KITCHENWARE PURPOSE, MERCHANTABILITY, AND NON-INFRINGEMENT. WE MAKE NO GUARANTEE THAT SITE FUNCTIONS WILL REMAIN UNINTERRUPTED, FULLY SECURE, OR FREE FROM TECHNICAL DEFECTS.

7. Corporate Limitation of Liability

YOU EXPRESSLY AGREE THAT YOUR ACCESS TO AND USE OF THIS WEBSITE IS AT YOUR SOLE RISK. IN NO EVENT SHALL HONG KONG YCLOUND LIMITED, ITS DIRECTORS, OR LOGISTICS PARTNERS BE HELD LIABLE FOR DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES ARISING FROM: (A) SITE DISRUPTIONS; (B) THE PURCHASE AND USE OF KITCHEN OR TABLEWARE PRODUCTS; (C) DATA TRANSMISSION ERRORS; OR (D) SERVICE OUTAGES. ANY LEGAL ACTION RELATING TO STORE USAGE MUST BE INITIATED WITHIN ONE (1) YEAR OF THE CAUSE OF ACTION ACCRUING.

8. Customer Indemnification

You agree to protect, indemnify, and hold harmless HONG KONG YCLOUND LIMITED, its officers, and affiliates against any legal claims, financial losses, regulatory fines, or legal fees resulting from your violation of these Terms, misuse of the Site, or infringement upon third-party rights.

9. Electronic Notices & Communications

Interacting with our storefront or submitting online forms constitutes digital communication. You agree to receive all administrative notices, policy updates, and transactional receipts electronically via email or site alerts, satisfying all legal requirements for written documentation.

10. Copyright Infringement & Takedown Requests

Eunoieuon honors third-party intellectual property standards. If you suspect that your copyrighted work appears on our platform without authorization, please submit a written notice to our team with the following details:

  • A physical or electronic signature of the authorized copyright owner.
  • A precise description of the copyrighted item and its location URL on our Site.
  • Your contact details, including complete address, direct phone line, and email.
  • A formal statement indicating your good-faith belief that the contested usage is unauthorized.

11. Operational Relief (Force Majeure)

Eunoieuon shall not be liable for non-performance or delays in meeting fulfillment obligations resulting from events beyond our reasonable control, including natural disasters, shipping disruptions, port closures, severe weather, labor strikes, or government mandates.

12. Risk of Loss & Passage of Title

Ownership title and the risk of loss for all purchased merchandise transfer to the customer immediately upon transfer of the package to our designated shipping carrier.

13. Applicable Law & Judicial Venue

These Terms of Use and any transaction agreements shall be governed by and construed under the laws of the State of Michigan, United States, without reference to conflict of law rules. Any legal proceedings related to this Site must be submitted exclusively in state or federal courts situated within Michigan.

14. Clause Severability & Assignment

If any provision of these Terms is deemed unlawful or unenforceable by a court of competent jurisdiction, that specific clause shall be severed without affecting the validity and enforceability of the remaining provisions. Users may not assign their obligations under these Terms without prior written approval. Eunoieuon retains full authority to assign these Terms at its discretion.

15. Entirety of Agreement

These Terms of Use constitute the full legal understanding between you and HONG KONG YCLOUND LIMITED concerning your use of our digital store, replacing all prior written or verbal communications.

16. Contact Details

If you have questions or require clarification regarding these Terms of Use, please reach out to our client care center:

  • Store Brand: Eunoieuon
  • Parent Company: HONG KONG YCLOUND LIMITED
  • Registered Address: Shop No. 2-309, 2/F, Chungking Express, Nos. 36 Nathan Road, Tsim Sha Tsui, Hong Kong
  • Support Email: support@eunoieuon.com
  • Telephone: +1 (472) 244-0349